Telecom admits law breach over broadband

Telecom has admitted it breached the Fair Trading Act after misleading customers about the amount of broadband data being used.

It has reached a settlement with the Commerce Commission over the breach, which came about when inaccurate readings were used for approximately 97,000 customer accounts between November 2010 and June 2011 - caused by a software fault in its meters.

The Commerce Commission today said that 47,000 Telecom customers were affected by the error, which only came to light after complaints.   Read Here